Community Care Astris Lifecare offers a dedicated Community Care team to meet the needs of clients living in the community or their own homes. Every day, our experienced product specialists work closely with healthcare professionals, carers and families so that each patient’s unique needs are assessed and discussed. That way we can deliver a quality solution for people in need. Astris Lifecare is an approved provider for NDIS, I-Care, DVA and Enable Healthcare. We also offer trials and demonstrations in your own home or we have a fully equipped showroom that you can visit at 5 Millennium Court Silverwater NSW. Our Customer Care team are only too happy to demonstrate any equipment item in order to ensure you, your client, family member or friend can live independently as possible with dignity, respect and care. OUR PEOPLE Empowered to care Government and Service Agencies The Astris Lifecare community teamwork with a broad range of government departments and service agencies who assist and facilitate the supply of equipment to individuals who qualify for assistance packages. See the service providers below. For further information please contact the Community Team on community@astrislifecare.com.au Frequently Asked Questions Are you an NDIS registered provider? Yes Astris Lifecare are a Register Provider to the NDIS Scheme – NDIS Provider No 4050004054 How do I claim through my NDIS Plan? Yes please see the link to NDIS Page and contact NDIS for further information on 1800 800 110. Are you DVA registered? Yes – Astris Lifecare provides equipment to veterans through Brightsky and Allianz (link or contact details) How can I claim through my Aged Care package? Conatct your OT and Package Provider to arrange an assessment and request the appropriate equipment on your behalf. Do you have an Occupational Therapist I can see? Astris Lifecare does not provide an Occupational Therapist service, we do recommend an OT be involved to prescribe equipment for you and to assist you in identifying your equipment needs. Do you trial Enable stocked equipment? If Enable has the equipment in stock at their warehouse – a trial DOES NOT need to be conducted. Please contact Enable NSW on 1800ENABLE for further information. Download the NDIS Form NDIS Participant Authorisation Form Trial Loan Application Request If you are human, leave this field blank. Health Care Professionals to complete Client Details Full Name * Address * Therapist Details Full Name * Address * Phone * Mobile Email Address * Carer Details Full Name * Address * Phone * Mobile * Email Address * Items requested for Trial Loan Item Code and Description * Quantity * Specific delivery instructions: stairs, limited/difficult parking, lift access etc *Note: Existing beds must be removed prior to delivery of loan equipment *Trial Loan Process 1. All Trial Loans must be requested & coordinated through to finalisation by the healthcare professional. 2. Your Trial Loan will be processed & delivered 2 – 3 working days after ordering, subject to stock availability 3. Trial Loans are held valid for 1 week from date of delivery only. 4. Please inspect the equipment upon arrival and make sure that it is in good condition 5. If we have not heard from you during this week to confirm collection, purchase or hire, we will assume you wish to hire the equipment and begin charging at the weekly rates of hire as seen on our website 6. Hire accrues on weekly basis (see our Terms and Conditions on the website) and will continue to be charged until further notice. 7. When you no longer require the equipment, please contact our staff on the below details to organise the collection of the hire. 8. All loan products are to be returned in the same condition. 9. Trial Loans are on selected items only. I have read and agree to the Trial Loan Process * I have read and agree to the Trial Loan Process I agree to receive communications I agree to receive communications Submit Product Resources The Fero Chair Range 13-06-2019Aged Care,Community Care The Fero relax chair has been especially designed for those in need of that extra special care to which comfortable seating is of paramount importance. The Sentida Bed Range 13-06-2019Aged Care,Community Care,Hospital Care The Sentida 6 adapts to patient requirements and can be adjusted to different heights for varying levels of mobility, body size and heights CuroCell AREA Zone® 13-06-2019Aged Care,Community Care The CuroCell AREA Zone® self-adjusting pump-less air mattress provides pressure redistribution with self-adjusting technology – “The Pump-less . Hire Care Astris Lifecare provides a large range of equipment available for hire to support those in need of flexible solutions. Our team will work with you to understand your current situation so we can provide the best recommendations that will help you. Our willingness to help will ensure you get the best possible solution. Find Out More Product Trials We believe in finding the best possible care solutions for you. By offering free trials on a range of our products we hope it provides you with the best chance of finding the care solution best suited to you. Our team will work with you to ensure all of your needs have been met, no matter how large or small the requirement. We are committed to helping every situation by offering the very best and most suitable solution. Find Out More Service and Maintenance Astris Lifecare provides servicing and preventative maintenance for healthcare equipment and medical devices used in aged care facilities, hospitals, medical facilities and the general community. Find Out More Featured Products Endless Bed Code: To Quote Quick enquiry Breezy Basix Wheelchair Code: NC0460 To Quote Quick enquiry Concorde Wheelchair Code: NC0700 To Quote Quick enquiry Triton Transit Wheelchair Code: To Quote Quick enquiry View the full product range Thank you for taking time to come out and speak to our students. We really appreciate how flexible you were with your approach and the students feedback has been great, we look forward to seeing you again. Bronwyn Gill - Lecturer Occupational Therapy Program School of Science and Health Western Sydney University Thank you for going above and beyond in supporting my family with my dads needs. Your team really went the extra mile to arrange a special delivery to ensure my dad had the assistance he needed when returning home from hospital. Without your prompt delivery it would have been impossible for our dad to access his own home when returning from hospital. Thank you so much for your exceptional customer service. Eva - Customer I just wanted to say thank you for your exceptional customer service. Your team took the time and showed great patience in working with me in ensuring you had a clear understanding of my clients needs. Grace Buckley - Occupational Therapist Sacred Heart Palliative Care Team Thank you for your enormous effort in delivering our new bed so promptly. The delivery conditions were not easy and your team went above and beyond our expectations and did it with such professionalism and positivity. Deborah - Customer Request a catalogue × How would you like to receive our catalogue? Catalogue If you are human, leave this field blank. Catalogue Option Download Mail me a catalogue Please enter your email address so we can send you the download link Download Email Address * Dropdown * Aged Care Hospital Care Checkboxes I agree to receive communications Mail me a catalogue First Name * Last Name * Company Position Dropdown * Aged Care Hospital Care Community Care Hire Care Address * Email * Checkboxes I agree to receive communications reCAPTCHA Send Request Insert/edit link Close Enter the destination URL URL Link Text Open link in a new tab Or link to existing content Search No search term specified. Showing recent items. Search or use up and down arrow keys to select an item. Cancel Enquiry for × Product Enquiry Form Popup If you are human, leave this field blank. Product Name: Product ID: * First Name * Last Name * Company Email * * Where will this equipment be used * * Aged Facility Hospital Facility Community Care (In Home Use) Message Details * * Checkboxes I agree to receive communications reCAPTCHA ENQUIRE NOW Enquiry × General Enquiry If you are human, leave this field blank. Your name * Your email * Best number * Company Your message * reCAPTCHA Submit