Community Care Astris Lifecare offers a dedicated Community Care team to meet the needs of clients living in the community or their own homes. Every day, our experienced product specialists work closely with healthcare professionals, carers and families so that each patient’s unique needs are assessed and discussed. That way we can deliver a quality solution for people in need. Astris Lifecare is an approved provider for NDIS, I-Care, DVA and Enable Healthcare. We also offer trials and demonstrations in your own home or we have a fully equipped showroom that you can visit at 5 Millennium Court Silverwater NSW. Our Customer Care team are only too happy to demonstrate any equipment item in order to ensure you, your client, family member or friend can live independently as possible with dignity, respect and care. Other Community Services Hire Care Astris Lifecare provides a large range of equipment available for hire to support those in need of flexible solutions Learn More Product Trials We believe in finding the best possible care solutions for you. By offering free trials on a range of our products we hope it provides you with the Learn More Service and Maintenance Astris Lifecare provides servicing and preventative maintenance for healthcare equipment and medical devices used in aged care facilities, hospital Learn More Astris Lifecare is an approved NDIS Provider Apply now Our Partners OUR PEOPLE Empowered to care Product Resources The Fero Chair Range 13-06-2019Aged Care,Community Care The Fero relax chair has been especially designed for those in need of that extra special care to which comfortable seating is of paramount importance. The Sentida Bed Range 13-06-2019Aged Care,Community Care,Hospital Care The Sentida 6 adapts to patient requirements and can be adjusted to different heights for varying levels of mobility, body size and heights CuroCell AREA Zone® 13-06-2019Aged Care,Community Care The CuroCell AREA Zone® self-adjusting pump-less air mattress provides pressure redistribution with self-adjusting technology – “The Pump-less . Frequently Asked Questions Are you an NDIS registered provider? Yes Astris Lifecare are a Register Provider to the NDIS Scheme – NDIS Provider No 4050004054 How do I claim through my NDIS Plan? Yes please see the link to NDIS Page and contact NDIS for further information on 1800 800 110. Are you DVA registered? Yes – Astris Lifecare provides equipment to veterans through Brightsky and Allianz (link or contact details) How can I claim through my Aged Care package? Conatct your OT and Package Provider to arrange an assessment and request the appropriate equipment on your behalf. Do you have an Occupational Therapist I can see? Astris Lifecare does not provide an Occupational Therapist service, we do recommend an OT be involved to prescribe equipment for you and to assist you in identifying your equipment needs. Do you trial Enable stocked equipment? If Enable has the equipment in stock at their warehouse – a trial DOES NOT need to be conducted. Please contact Enable NSW on 1800ENABLE for further information. The clients life has changed immensely due to delivery of the bed, so thank you beyond all the paperwork for your help, it’s made a substantial difference. Shirley Thank you so much. The hire equipment arrived yesterday and the Astris employee; Ben was amazing setting it all up. Thanks for your ongoing efforts and brilliant customer service guys – this has allowed my client to get home and be comfy in his own home for end of life care. Carly - Wise OT Solutions I am one very satisfied and happy customer. The price was much better than elsewhere. Delivery took 24 hours from ordering to delivery to my front door. Your company certainly knows how to deliver on customer service, from answering queries, to taking the order and prompt delivery. Thank you. Marija Fredric I had some repairs done today on my wheelchair, although the tyres are yet to be replaced, but I'd like to say the serviceman Michael is a credit to your company. He is reliable and punctual and gives a courtesy call when he is on his way. He is friendly, polite and well mannered and only too happy to assist in any way he can which is much appreciated . Stefan - Customer Thanks so much for your help our client has already had his commode seat delivered and set up. That is possibly the quickest and most pain free experience I've had to date with equipment arriving. Clare - North Coast Neurophysio Thank you for taking time to come out and speak to our students. We really appreciate how flexible you were with your approach and the students feedback has been great, we look forward to seeing you again. Bronwyn Gill - Lecturer Occupational Therapy Program School of Science and Health Western Sydney University Thank you for going above and beyond in supporting my family with my dads needs. Your team really went the extra mile to arrange a special delivery to ensure my dad had the assistance he needed when returning home from hospital. Without your prompt delivery it would have been impossible for our dad to access his own home when returning from hospital. Thank you so much for your exceptional customer service. Eva - Customer I just wanted to say thank you for your exceptional customer service. Your team took the time and showed great patience in working with me in ensuring you had a clear understanding of my clients needs. Grace Buckley - Occupational Therapist Sacred Heart Palliative Care Team Thank you for your enormous effort in delivering our new bed so promptly. The delivery conditions were not easy and your team went above and beyond our expectations and did it with such professionalism and positivity. Deborah - Customer